Privacy Policy

Welcome to Zet Casino. We are committed to protecting your privacy and handling your personal data with transparency and integrity. This Privacy Policy outlines how Zet Casino collects, uses, stores, and protects your personal information when you use our website, services, and applications. It also details your rights regarding your data.

By accessing or using any part of Zet Casino, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services. We encourage you to read this policy carefully to understand our practices regarding your data.

Zet Casino collects various types of information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): This includes data you provide directly when registering an account, such as your full name, date of birth, email address, physical address, phone number, and nationality. We also collect identification documents (e.g., passport, driving license) for verification purposes, and payment details (e.g., credit card information, bank account details) for deposits and withdrawals.
• Transactional Data: Information related to your betting activities, deposits, withdrawals, and other transactions on Zet Casino.
• Technical Data: This comprises your IP address, browser type and version, operating system, device type, unique device identifiers, and other technical information about the devices you use to access our services.
• Usage Data: Details about how you use our website, including pages visited, time spent on pages, links clicked, and other interaction data.
• Communication Data: Records of communications with us, including emails, chat transcripts, and phone call recordings, particularly when you contact our customer support.
• Marketing and Communication Preferences: Your preferences in receiving marketing from us and our third parties, and your communication preferences.

Zet Casino uses the collected information for several essential purposes:

• To Provide Services: To manage your account, process your bets and transactions, and deliver the gaming services you request.
• Security and Fraud Prevention: To verify your identity, prevent fraud, money laundering, and other illegal activities, and protect the security of our platform. This is crucial for maintaining a safe environment at Zet Casino.
• Customer Support: To respond to your inquiries, resolve issues, and provide effective customer service.
• Legal and Regulatory Compliance: To comply with our legal and regulatory obligations, including age verification, responsible gambling checks, and reporting to regulatory authorities.
• Service Improvement: To analyze usage patterns, troubleshoot technical issues, and enhance the functionality and user experience of our website and services.
• Marketing and Promotions: To send you promotional offers, newsletters, and information about new games or features that may be of interest to you, based on your preferences. You can opt out of these communications at any time.
• Personalization: To tailor our services and content to your individual preferences and betting history.

Zet Casino processes your personal data based on the following legal grounds, as required by data protection laws, including the General Data Protection Regulation (GDPR):

• Contractual Necessity: Processing is necessary for the performance of a contract with you, specifically to provide our gaming services and manage your account.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject, such as anti-money laundering regulations, responsible gambling requirements, and tax laws.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override these interests. This includes improving our services, preventing fraud, protecting network and information security, and direct marketing (where permitted).
• Consent: In certain situations, we may rely on your explicit consent to process your personal data, particularly for specific marketing activities. You have the right to withdraw your consent at any time.

Zet Casino may share your personal data with third parties under specific circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processors, IT support, customer support, and marketing agencies. These providers are contractually bound to protect your data and only use it for the purposes specified by us.
• Regulatory Bodies and Law Enforcement: We may disclose your data to regulatory authorities, licensing bodies, and law enforcement agencies when required by law, or to assist in investigations into fraud, money laundering, or other illegal activities.
• Affiliates and Business Partners: With your consent, or where there is a legitimate interest, we may share data with our affiliated companies or business partners for marketing or service enhancement purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will put appropriate safeguards in place.
• Professional Advisors: We may share data with our legal, accounting, and other professional advisors as necessary to obtain advice or protect our legal interests.

We require that all third parties respect the security of your personal data and treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Zet Casino takes the security of your personal data very seriously. We implement a variety of technical and organizational measures to protect your information from unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: Using SSL (Secure Socket Layer) technology to encrypt data transmitted between your browser and our servers.
• Access Controls: Restricting access to your personal data to authorized personnel who have a legitimate need to know.
• Firewalls: Employing robust firewall systems to protect our network from external threats.
• Regular Audits: Conducting regular security audits and penetration tests to identify and address vulnerabilities.
• Data Minimization: Collecting only the personal data that is necessary for the purposes outlined in this policy.

While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. We encourage you to also take steps to protect your personal information, such as using strong, unique passwords and keeping them confidential.

Under applicable data protection laws, you have several rights regarding your personal data. Zet Casino is committed to helping you exercise these rights:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain legal obligations (e.g., data retention for legal compliance).
• Right to Restrict Processing: You have the right to request the restriction of processing your personal data in certain circumstances.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data, particularly for direct marketing purposes or when processing is based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may require you to verify your identity before fulfilling your request.

Zet Casino uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

We use cookies for various purposes:

• Essential Cookies: Necessary for the website to function properly, enabling core functionalities like security, network management, and accessibility.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website when they are using it. This helps us improve the way our website works.
• Functionality Cookies: Used to recognize you when you return to our website, allowing us to personalize our content for you, greet you by name, and remember your preferences.
• Targeting/Advertising Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Zet Casino retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period is determined by considering the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, whether we can achieve those purposes through other means, and the applicable legal requirements.

For example, we typically retain account information for a period required by our licensing authority or anti-money laundering regulations, even after your account is closed, to comply with our legal obligations. Transactional data is also kept for a minimum period to meet financial reporting and audit requirements. After the retention period, your personal data will be securely deleted or anonymized.

Zet Casino operates globally, and as such, your personal data may be transferred to, and stored at, a destination outside of your country of residence, including countries outside the European Economic Area (EEA) that may not have the same level of data protection laws. When we transfer your personal data internationally, we take all reasonable steps to treat your data securely and in accordance with this Privacy Policy and applicable data protection laws. This includes implementing appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or relying on the recipient's Privacy Shield certification where applicable.

Zet Casino services are not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information as quickly as possible. If you believe that a child has provided us with personal data, please contact us immediately.

Zet Casino may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of Zet Casino services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

• By Email: [email protected]
• Via Live Chat: Available on our website 24/7.

Our dedicated support team at Zet Casino is available to assist you with any privacy-related inquiries.